Privacy Policy
Templeton Image LLC
Effective Date: April 15, 2026 | Last Updated: April 15, 2026
1. Overview
Templeton Image LLC ("we," "us," or "our") operates templetonimage.com and provides professional videography services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.
By using our website or contacting us, you agree to the practices described in this policy.
2. Information We Collect
a. Information You Provide Directly
- Contact form submissions: Name, email address, phone number, and any message content you submit.
- Service inquiries: Event details (e.g., wedding date, location) shared during the booking process.
- Payment information: Billing name and payment details processed through Stripe. We do not store your full card number — Stripe handles all payment data securely.
b. Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and browser information: Browser type, operating system, and screen resolution.
- Usage data: Pages visited, time spent on pages, and referring URLs.
- IP address: Used for analytics and security purposes.
- Cookies: Small files stored on your device to improve site functionality and measure traffic. See Section 6 for details.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our contact form
- Process bookings and payments for videography services
- Communicate with you about your project (quotes, contracts, deliverables)
- Send transactional emails related to your service (invoices, project updates)
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not use your information for automated decision-making or profiling.
4. How We Share Your Information
- We do not sell, rent, or trade your personal information.
- We share data only with trusted service providers necessary to operate our business:
- Service Provider Purpose
- Stripe Payment processing
- Gmail Business email communication
- Pixieset Customer relations management including billing & contracts
- Squarespace Website hosting and DNS
- Google Analytics Website traffic analytics
- Each provider is contractually obligated to protect your data and use it only for the purposes we specify.
- We may also disclose information if required by law, court order, or to protect the rights and safety of our clients or business.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Specifically:
- Inquiry and contact form data: Retained for up to 2 years.
- Client records and contracts: Retained for up to 7 years for legal and tax compliance.
- Payment records: Retained per Stripe's data retention policies.
You may request deletion of your data at any time (see Section 8).
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies for the following purposes:
- Essential cookies: Required for basic site functionality.
- Analytics cookies: Help us understand traffic patterns and improve the site (e.g., Google Analytics).
Most browsers allow you to control or block cookies through your browser settings. Disabling cookies may affect certain website features.
7. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These include:
- Secure HTTPS connections on our website
- Stripe's PCI-DSS compliant payment processing
- Limited access to personal data on a need-to-know basis
No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information responsibly.
8. Your Rights
As a U.S.-based client or website visitor, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of any marketing communications at any time
To exercise any of these rights, contact us at:
We will respond to all requests within 30 days.
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media profiles, vendor sites). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Templeton Image LLC
Email: nate@templetonimage.com
Website: templetonimage.com